Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-billing-issues.scoopstorm.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we, gohighlevel-billing-issues (referred to as ‘we’, ‘us’, or ‘the Company’), handle your personal information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://gohighlevel-billing-issues.scoopstorm.com.
  2. Any mobile applications or software developed and maintained by us.
  3. Online services offered through our platform.
  4. Interactions via email, phone, text messages, or other communication channels initiated by us.

Please note that this policy does not extend to external links or third-party platforms accessed through our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our primary focus is on the following activities:

  1. User Accounts: We process information when you create and manage your account on our platform.
  2. Website Visits: When you visit our websites, we collect data about your interaction with our content.
  3. Communications: We may reach out to you via various communication channels for updates, newsletters, or support.

Personal Data Collection

We gather different types of personal information to enhance your experience and provide tailored services:

  1. Account Information: This includes your name, user ID, and password hash.
  2. Payment Details: We securely store payment information required for transactions, such as credit card numbers (partially masked) and billing addresses.
  3. Financial Records: We maintain records of financial transactions to fulfill payment processing obligations.
  4. Purchase History: Data related to your purchases on our platform is kept for billing, delivery, and order tracking purposes.
  5. Device Identifiers: Unique identifiers from your mobile device or browser are used for analytics and personalization.
  6. Location Data: With your consent, we may access location information to provide location-based services.
  7. Feedback and Reviews: We encourage user feedback and collect any reviews or ratings you choose to submit.
  8. Social Media Profile Information: When you connect our services to your social media accounts, we may access basic profile details for personalized content.
  9. Product Preferences: Your interactions with our products help us understand your preferences for future recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as enabling you to navigate through pages.
  2. Preferences: Cookies store settings tailored to your preferences, like language choices.
  3. Analytics: We use analytics cookies to gather insights about user behavior on our site for improvement purposes.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to data minimization principles and retain personal information only for legitimate business purposes or as required by law:

  1. Legitimate Business Purposes: We keep data as long as it is necessary to provide services, fulfill transactions, and maintain secure communication.
  2. Legal Requirements: Certain data must be retained to comply with laws, regulations, or legal processes.

Once the purpose for which data was collected is no longer relevant or required, we delete or anonymize it from our systems.

Security Measures

We prioritize the security of your personal information:

  1. Encryption: We use encryption protocols to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data in error, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data.
  4. Restriction: You have the right to limit the processing of your personal information under specific conditions.
  5. Data Portability: This allows you to receive your data in a structured, commonly used format and transfer it elsewhere.
  6. Objection: You can object to the processing of your data for certain purposes.
  7. Non-Discrimination: You are protected against discrimination based on refusing or withdrawing consent.

To exercise any of these rights, please reach out to our privacy team at [email protected]. We will respond to your request as quickly as possible, adhering to applicable laws and regulations.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]

Mailing Address: [Provide the company’s physical address]

We value your trust in our commitment to data protection. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.